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Access Services and Events Support Associate - Duke Library

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Rubenstein Library, 411 Chapel Drive, Durham, NC 27708

DESCRIPTION

Divide time between Lilly Library on Duke’s East Campus (60%) and Perkins Library on Duke’s West Campus (40%).
Serve as a key resource for overseeing space reservations, internal event planning and logistics, and outreach at Lilly Library.
Support service point operations while contributing to broader departmental workflows and service initiatives at both Perkins and Lilly Libraries.
Provide guidance and support for student employees, including training and operational oversight.
Work collaboratively with colleagues across Duke Libraries to ensure consistent, efficient, and user-centered access to services, spaces, and collections.
Provide space management support including updating signage, ensuring compliance with room-use policies, and maintaining room configurations.
Serve as liaison to campus partners including University Housekeeping, DUL Facilities, OIT AV Support, University Events, and Parking and Transportation Services.
Maintain service point shifts providing circulation and basic reference services.

QUALIFICATIONS

Bachelor’s degree or equivalent combination of relevant education and experience. Excellent interpersonal, oral, and written communication skills; able to work independently and as a member of a team; high proficiency using computer-based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services.

SALARY

24.00 - 26.00 / HOURLY

CONTACT INFO

Hyacynth Carson
hyacynth.carson@duke.edu

ORGANIZER