Description: Key Responsibilities of a Library Assistant - Provide outstanding customer service; Working directly with the public at service desks, greeting customers with warmth and professionalism; Assist patrons in locating materials, navigating the library, and understanding library policies; Connect Customers with Library Resources; Issue new library cards and help patrons access their accounts; Promote library programs, services, and initiatives during customer interactions; Offer readers' advisory and reference assistance to help patrons find books, information, and digital resources; Support Technology and Digital Literacy; Provide basic computer help, including assisting customers with printing, copying, and email; Guide customers in using our digital collections and online catalog; Collaborate with Your Team: Work closely with managers and colleagues to ensure smooth daily operations; Contribute to a positive, supportive environment focused on exceptional service and community engagement; Assist librarians in preparing materials, setting up spaces, and supporting program delivery to help create welcoming and enriching program experiences.
Qualifications: Associate's degree required. No specific experience required. Equivalent education and experience are accepted. Please include ALL prior work experience on your application and resume. Public Library experience working on a service desk preferred. Customer Service or Bookstore experience preferred. Experience working directly with children preferred for some locations. For some locations Spanish-language skills desired.