DESCRIPTION
An employee in this class provides customer service in assisting patrons with various technology services and overseeing the patron computer area. Work requires significant public contact and is performed in an inside environment under regular supervision. Work is supervised by the Head of Patron Technology and is evaluated for customer service effectiveness and accuracy of work activities through observation, conference, and patron feedback.
QUALIFICATIONS
●Working knowledge of library procedures, circulation procedures, methods, materials, and practices.
●Working knowledge of computers, audio-visual equipment, and other equipment in the library.
●Working knowledge of Microsoft Office, search engines, email, and other common computer software.
●Some knowledge of the objectives of a public library system.
●Ability to establish and maintain effective working relationships with employees, volunteers, and patrons.
●Ability to type accurately at a reasonable rate of speed.
SALARY
$15.00/hr